Privacy, stated plainly.

Effective October 13, 2026

Information we collect

When you start a conversation, we may collect the information you provide, including your name, company, role, work email, company website, growth focus, and inquiry context. We may also receive limited technical information needed to operate and protect the website, such as IP address, browser type, referrer, and campaign attribution.

How information is used

We use inquiry information to review and respond to your request, determine whether there may be a fit, maintain appropriate business records, protect the website, and understand website effectiveness. We do not sell personal information.

Chat and applications

You may explore the Nutshell chat without submitting contact details upfront. If you apply, your details are stored in our website inquiry records and delivered to Nutshell CRM for review. Nutshell supplies the website chat widget; that service may use cookies, local storage, and technical data to support chat and keep a conversation connected. Conversations may be recorded. Do not submit sensitive information.

Sharing and retention

Information may be shared with service providers that support website hosting, security, communications, and business operations, solely as needed to perform those services. Information is retained only as long as reasonably necessary for the purpose collected, legal obligations, dispute resolution, and security.

Your choices

You may request access to, correction of, or deletion of information you submitted, subject to legal and operational requirements. You may also ask not to receive further communications.

Security and international processing

Reasonable administrative, technical, and organizational safeguards are used to protect information. No online system can guarantee absolute security. Website services may process information in the United States or other locations where service providers operate.

Updates

This policy may be updated as practices change. The effective date above identifies the current version.

Contact

Privacy requests may be submitted through the conversation form; do not include sensitive information.

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Reviewed personally by Austin or Michael. No obligation.